Windshield damage is an unfortunate but common issue that drivers in Pearland, TX face. Although not all cracks and chips necessitate a full windshield replacement, with a chip or a crack large (typically larger than a quarter), one should seek professional windshield replacement services to avoid any more danger to the driver and their passengers. However, before a repair or a replacement is carried out, it is advantageous to have prior knowledge of the questions to ask your auto glass specialist. Here’s a discussion of the top questions that you should be asking to make sure that you get the ultimate service.
Can the Damage Be Repaired or Does It Require Replacement?
The first thing we need to consider is whether a windshield repair is needed, or a windshield replacement. All the chips and cracks in car windshields do not necessarily mandate a full windshield replacement. Generally, while the chip or crack is smaller than the size of one-dollar bill, a professional has the option of having the windshield repaired using specialized resin. While some cracks will require a simple repair, expansive or through cracks that impinge on the driver’s view will probably require the windshield to be replaced.
What Type of Glass Will Be Used?
Most people may not fully understand the differentiation that exists in the types of glass used for replacement. When replacing your windshield, you’ll have three types of glass that may be used, including:
- OEM (Original Equipment Manufacturer) Glass: This windshield is the same model your car had when you received it from the manufacturer, therefore, a perfect fit and quality.
- OEE (Original Equipment Equivalent) Glass: OEE glass is produced by third-party suppliers, and is as safe as OEM, but normally less expensive.
- Aftermarket Glass: These windshields could be different in quality, the way they fit, and their endurance, and normally are not OEE, or OEM glass.
When dealing with an authentic auto glass service provider, such as Imperium Auto Glass, you will be advised on the correct way to embark on the process depending on the make of your automobile, safety standards, and costs involved.
How Long Will the Process Take?
The time required must be considered when one is deciding whether to get his windshield fixed or replaced. A small fix could take as short as 30 minutes while a replacement may take a few hours, at most, depending on the task. Third, the adhesive used in replacement needs curing time which takes between one to 24 hours, depending on the adhesive used.
Is Mobile Windshield Replacement Available?
When people have tight working schedules, convenience comes in handy. Mobile services allow a technician to visit you wherever you are – your home, your business, or anywhere else, saving you time and the hassle of driving to a shop with a damaged windshield.
What Warranties Do You Offer?
Any company that provides auto glass services should give warranties for the work done to customers. Enquire about what is included in the warranty, and the duration of the warranty period. Typical warranty coverage should cover the defects in material and workmanship, which may result in problems involving air leak, water leak or adhesives failing to function properly.
Are Your Technicians Certified?
Certification ensures that the technician was trained professionally to work on windshields, and meets the industry standards while carrying out repair or replacement of windshields. Check to see whether your provider’s auto glass technicians are certified by reputable organizations, such as the National Glass Association (NGA). Most of the technicians have to be certified to ensure they are able to deal with different types of windshields and that they adhere to safety measures.
Do You Have Experience with My Vehicle’s Make and Model?
Some vehicles, particularly those equipped with ADAS, will need recalibration after a windshield replacement. This is necessary for functions such as lane departure control, automatic emergency braking control, or the adaptive cruise control. You should inquire from the technician if they have ever dealt with the brand and model of your vehicle and if any kind of recalibration will be needed.
Can You Bill My Insurance Directly?
Dealing with insurance companies may sometimes be a pain, so inquire whether the auto glass company can handle everything with your insurance company. Direct billing also spares you the agony of making a cash payment and then waiting for that money to be reimbursed.
Get Top-Tier Windshield Replacement Services in Pearland, TX from Imperium Auto Glass
Choosing the right auto glass specialist in Pearland, TX, can save you time, money, and stress. Answering these critical questions helps you ensure that your windshield replacement is in the hands of professionals who use quality material and provide guaranteed workmanship.
Contact Imperium Auto Glass today for a free quote, and let us help you get back on the road safely.